Shipping Policy
Muralhaus Shipping Policy
All Muralhaus murals are custom printed to order.
Production time
Please allow 3–5 business days for your mural to be produced before shipment.
Shipping time
Once your order has shipped, standard delivery within the continental United States typically takes 2–5 business days.
Orders are shipped using USPS or UPS, depending on the destination and package requirements. Tracking information will be sent by email once your order ships.
Shipping cost
Standard shipping is free within the continental United States.
Orders shipping to Alaska, Hawaii, or international destinations may require a separate shipping quote. Please contact us at design@blanchausco.com before ordering if you need delivery outside the continental United States.
Damaged shipments
If your order arrives damaged, please contact us within 7 days of delivery and include clear photographs of the packaging and damaged product so we can review the issue.
Incorrect shipping addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If an order must be reproduced or reshipped because an incorrect address was supplied by the customer, the replacement and shipping costs may be charged at full price.